Warranty

Lounge Designer Furniture is supported by an Australian manufacturing company built on decades of experience. Lounge Designer Furniture was introduced to the group as a brand focused on Luxury design for living, tailoring to the needs of the interior design trade, architectural and commercial market.

 

Domestic Warranty

  • 10 year warranty on frame construction and suspension componentry.
  • 2 year warranty on steel sprung edges.
  • Upholstery fabrics and leather carry industry standard warranties offered by respective suppliers.

 

Commercial Warranty

  • 5 year warranty on frame construction and suspension componentry.
  • 1 year warranty on steel sprung edges.
  • Upholstery fabrics and leather carry industry standard warranties offered by respective suppliers.

 

Warranty Claims

  • Warranty claims are confined to the original purchaser.
  • Claims may be made with the point of purchase or direct with Lounge Designer Furniture.
  • Lounge Designer Furniture requires proof of purchase.
  • Lounge Designer Furniture may require pictures illustrative of the area of concern, and may arrange at its discretion an inspection of the furniture in situ to better determine the nature of the claim and best remedies to meet customer satisfaction.
  • Furniture will wear developing comfort creases in the fabric or leather. Lounge Designer Furniture uses a variety of natural products including wood and leather which exhibit variation in texture, colour and appearance. These characteristics are inherent in natural materials and are not considered substandard.